The Forum, Norwich, is a Millennium Building open to the general public that hosts a variety of events and exhibitions.
The building offers a café, restaurant and public library, all open seven days a week. The Forum is a charity, managed by The Forum Trust.
Associate Assigned: David Jaggard
When: March 2019 - present
Client: The Forum, Norwich
The Forum functions successfully without an internal IT team and, as such occasionally missing some key experience within IT at senior level. The business’s existing IT partner had been working with them for a number of years and there was a need to review the current offering against what else is available, both in terms of IT partner but also in terms of technology solutions. More importantly than looking first at the partner, it was clear that a period of assessment needed to take place which would then lead to some strategic direction setting for IT.
Part of the initial evaluation process involved a clear setting out of short and long-term goals. For this project, we looked at what The Forum’s goals were over the next three to five years, and also investigated the myriad ways in which technology could be put in place to help.
The Forum was seeking clarity on whether or not to purchase a new Data Centre setup with the existing IT partner. With our Associate’s help, The Forum was able to venture out into the market to explore other IT partner options. An objective set of requirements were created that directly linked to the organisations long term plan.
Thanks to the help of our Associate, The Forum was able to move forward with a new IT partner which better suited its needs, and its needs as a charity progressing with technology. A large part of our work on this project involved helping The Forum Trust gain the confidence to go out to explore new IT partner options and understand the market better.
Along with our Associate, The Forum has undergone a process to assess a variety of other IT partners relevant to its needs. Thanks to this process, The Forum has moved from the previous IT partner to a new IT partner that suits the company’s requirements perfectly. Our Associate provided The Forum with significant savings, thanks to avoiding moving to a more costly IT partner that was surplus to the Trust’s requirements. Instead, we moved The Forum to a better suited IT partner that aligns with the company’s goals.