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Forshaws

The Mission

The business had a budget of £300k for this project, which was designed around stabilising an inconsistent system and shoring up the IT architecture after the previous internal team unexpectedly left. The business had relied on one system that was severely out of date, with any support and upgrade contracts expired or on the verge of running out. The exchange limit was constantly being exceeded, and so the Associate needed to bring the entire system up to date and optimise it. The company, with around 160 users, hadn’t had any regeneration or significant improvements for around 10 years, so was desperately in need of an update.

What Our Associate Did

Updated and refreshed systems

The Associate analysed all the software and applications in use in the business, and consolidated the whole system to maximise efficiency – consolidating 32 separate applications down to a core 16 programmes. The company was also upgraded to the latest SQL programming system, and the Associate ensured each system was fully optimised and up to date.

Optimised work practices

The Associate identified a reliance on a single system and a physical server as an area for improvement in the existing work model. By virtualising the entire environment, moving to 12 virtual servers and cutting down to just two physical in-house servers, the Associate simplified the costs for the business, which saw a significant saving as a result.

Stabilised all systems

Before the Associate worked with the team, the business had found that everyday systems and applications were consistently crashing, massively impacting efficiency and workflow. Part of the project involved upgrading the company to the latest SQL programming system and making sure everything from software to exchange system was fully optimised and up to date.

The Results

The Associate achieved the entire project for just £65k, almost £250k under the business’s initial budget. By the end of the Associate’s tenure, the company had a full wide-ranging and all-encompassing set of systems that were completely up to date, upgradeable and fit for purpose. One of the major wins for the whole project was a hugely significant reduction in running costs for the business, in conjunction with saving so much of the budget for this project. Demonstrating the efficiency and impact of this project, it won the award for Best Internally Managed Project of the Year from the BT Group.

In order to deliver a comprehensive overview of our Associates' experience and to detail the service that they can deliver, some of our case studies will contain work carried out by Associates prior to joining Bailey & Associates. Please note that we are not able to publish every case study, so if you would like to ask about our experience in a specific sector or industry, please contact us directly.