Forshaws - Bailey & Associates


21 NOVEMBER 2019
David Wood


  • Work to a budget of £300k
  • Stabilise everyday applications which were previously crashing
  • Update technology to latest systems and software

The Mission

Armed with a budget of £300k, our Associate was tasked with stabilising an inconsistent system and shoring up the IT system after the team unexpectedly left. Forshaws relied on one system that was severely out of date, with any support and upgrade contracts running out. The exchange limit was constantly being exceeded, and our Associate needed to bring the entire Forshaws system up to date and optimise it for a business of this size. The company, with around 160 users, hadn’t had any regeneration or significant improvements for around 10 years, so was severely in need of an update.

What our Associate did

Updated and refreshed systems

Our Associate analysed all the software and applications in use in the business, and consolidated the whole system to maximise efficiency – consolidating 32 separate applications down to a core 16 programmes. The company was also upgraded to the latest SQL programming system, and our Associate ensured each system was fully optimised and up to date.

Optimised work practices

Our Associate identified a reliance on a single system and a physical server system as an area for improvement in the existing work model. By virtualising the entire environment, moving to 12 virtual servers and cutting down to just two physical in-house servers, our Associate simplified the costs for Forshaws, who saw a significant saving.

Stabilised all systems

Before our Associate worked with the team, Forshaws found that everyday systems and applications were consistently crashing, massively impacting efficiency and workflow. Part of the project involved upgrading the company to the latest SQL programming system and making sure everything from software to exchange system was fully optimised and up to date.

The Results

Our Associate achieved the entire project for just £65k, almost £250k under Forshaws’ budget. By the end of our Associate’s tenure, the company had a full, wide-ranging and all-encompassing set of systems that were completely up to date, upgradeable and fit for purpose. One of the major wins for the whole project was a hugely significant reduction in running costs for the business, in conjunction with saving so much of the budget for this project. Demonstrating the efficiency and impact of this project, it won the award for Best Internally Managed Project of the Year from the BT Group.


In order to deliver a comprehensive overview of our Associates experience and to detail the service that they can deliver, some of our case studies will contain work carried out by our Associates prior to joining Bailey & Associates. Please note that we are not able to publish every case study, so if you would like to ask about our experience in a specific sector or industry, please contact us directly.

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