B2B Food Delivery Company - Bailey & Associates

B2B Food Delivery Company

21 JANUARY 2020
B2B Food Delivery Company
Les Kerjenski

This client required a move to an ERP software solution that initially integrated with key business applications within Finance, once proven Finance would transition in to the same system. The aim being to see improvement in processing through intregity and performance and modernisation of systems allowing improved reporting on business KPIs. As well as improving the technology platform to bring scaling and efficiency gains into the IT department.



A specialist in food delivery, B2B distribution and bulk shipping, providing general supplies for coffee shops, pubs and restaurants on a large scale.


  • Streamline the business
  • Improve data analysis
  • implement Enterprise Resort Planning (ERP) software
  • Improve efficiency across the business
  • Document current and streamline business processes

What our Associate did

Implemented new software

The company had previously been unsuccessful in bringing in an ERP system. After working with the business to understand the current business processes and workflows, the Associate guided them through reviews to streamline and use technology where possible to remove manual interventions. The Associated then worked with vendors to create a short-list of suitable partners and systems that the business could meet, review and make a selection from. Appointing the successful vendor he then mediated between them to ensure a smooth and progressive development and transition of system was undertaken. The completed development brought additional automation to the business and allowed for internet and email of orders to be processed without user intervention for the first time.

Restructured existing teams

Whilst keeping the existing IT team intact, our Associate improved the management structure and helped improve the department’s efficiency, which immediately benefited the business.

The results

There were significant, noticeable increases in efficiency across the business following our Associate’s work. Increases in revenue were also recorded, and there were savings made on staff costs, in part thanks to internet orders being possible for the first time.


In order to deliver a comprehensive overview of our Associates experience and to detail the service that they can deliver, some of our case studies will contain work carried out by our Associates prior to joining Bailey & Associates. Please note that we are not able to publish every case study, so if you would like to ask about our experience in a specific sector or industry, please contact us directly.

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